Question 1

How often should natural stone countertops be sealed?

Accepted Answer

We recommend sealing your countertops about twice a year (every six months). You 
can purchase a sealer directly from us or contact us for guidance.

Question 2

Can I cut directly on quartz countertops?

Accepted Answer

Quartz is highly durable, but we recommend always using a cutting board to protect 
the surface from scratches and maintain its finish.

Question 3

What's the difference between quartz and quartzite?

Accepted Answer

Quartz is engineered stone made from crushed quartz and resin, while quartzite is natural stone formed from sandstone under heat and pressure.

Question 4

What's the difference between quartz and natural stone?

Accepted Answer

Quartz is man-made, crafted from natural quartz crystals mixed with resin, which 
makes it consistent and low-maintenance. Natural stones like granite, marble, or 
quartzite are formed in the earth, so every slab is unique in color and pattern, and it 
often requires periodic sealing.

Question 5

How do I properly care for stone surfaces?

Accepted Answer

Clean with warm water and mild dish soap using a microfiber cloth. Avoid abrasive 
cleaners and harsh chemicals.

Question 6

What is the typical turnaround time for a project?

Accepted Answer

For residential clients, the process from template creation to installation usually 
takes about three weeks. Timelines for other projects may vary depending on 
scope, material and customization.

Question 7

Do you remove existing countertops?

Accepted Answer

While we don't typically remove existing countertops, we can provide removal 
services for an additional fee. The cost depends on the material and quantity being 
removed.

Question 8

Do you sell sinks and accessories, or do I need to buy them elsewhere?

Accepted Answer

Yes, we do! We carry a wide variety of stainless-steel sinks, including Blanco sinks 
for kitchens and Porcelain sinks for vanities. We also sell high-quality sink grates, 
which help prevent scratches, make cleaning food debris and grease easier, and 
protect your sink so it stays looking brand new.

Question 9

Do you install sinks and faucets?

Accepted Answer

We handle countertop installation and sink mounting only. Plumbing connections, 
including faucets and sink drains, must be completed by the client or a licensed 
plumber.

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